Our Privacy Policy

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 Trust Works is a trading name of runandjump limited (“the Company”). This policy will explain how the Company uses the personal data we collect from you when you use our website. 

Topics:

1. What data do we collect?

2. How do we collect your data?

3. How will we use your data?

4. How do we store your data?

5. Marketing

6. Wat are your data protection rights?

7. What are cookies?

8. How do we use cookies?

9. What types of cookies do we use?

10. How to manage your cookies?

11. Privacy policies of our websites

12. Changes to our privacy policy

13. How to contact us?

14. How to contact the appropriate authorities?

1. What data do we collect?

The Company collects the following data:

· Personal identification information (name, email address, phone number, etc)

· Company information for the processing of contracts, payments, etc

2. How do we collect your data?

You directly provide the Company with most of the data we collect. We collect data and process data when you:

· Register online or place an order for any of our products or services.

· Voluntarily complete a customer survey or provide feedback on any of our message boards o via email. 

· Use of view our website via your browser’s cookies.

3. How will we use your data?

The Company collects your data so that we can:

· Process your data, manage your account.

· Email you with special offers on other products and services we think you might like.

· Support you in the use of our services and products.

If you agree, the Company will share your data with our partner companies so that they may offer you their products and services.

When the Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. 

4. How do we store your data?

The Company securely stores your data using Microsoft Azure Cloud Services. 

The Company will keep your personal data for 12 months after our relationship has ended. Once this time period has expired, we will delete your data. 

5. Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing , you may always opt out at a later date. 

You have the right at any time to stop the Company from contacting you for marketing purposes or giving your data to partner companies. 

If you no longer wish to be contacted for marketing purposes please send us an email at info@trust-works.co.uk. 

6. What are your data protection rights?

The Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

· The right to access: You have the right to request the company for copies of your personal data. We may charge you a small fee for this service. 

· The right to rectification: You have the right to request that the Company correct any information you believe is inaccurate. You also have the right to request the Company to complete information you believe is incomplete. 

· The right to erasure: You have the right to request that the Company erase your personal data, under certain conditions. 

· The right to restrict processing: You have the right to request that the Company restrict the processing of your personal data, under certain conditions. 

· The right to object to processing: You have the right to object to the Company’s processing of your personal data, under certain conditions 

· The right to data portability: You have the right to request that the Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions. 

If you make a request we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@trust-works.co.uk.

7. What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit: www.allaboutcookies.org.

8. How do we use cookies?

The Company may use cookies in a range of ways to improve your experience on our website, including: 

· Keeping you signed in

· Understanding how you use our website

9. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

· Functionality: The Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies may be used. 

· Statistics: The Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser device and your IP address. We use this data to better understand our visitors and how they use our website.

· Advertising: we don’t use cookies for advertising purposes.

10. How to manage cookies?

You can set your browser not to accept cookies, and you can find more information about removing cookies from your browser on www.allaboutcookies.org.

11. Privacy policies of other websites

The Company’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

12. Changes to our privacy policy

The Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8th December 2020. 

13. How to contact us

If you have any question about the Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@trust-works.co.uk

14. How to contact the appropriate authority?

Should you wish to report a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Details of how best to contact the ICO can be found here: https://ico.org.uk/make-a-complaint/. Please use our registration number in any correspondence: ZA691097.